Status Update Version 2 - Reason Code

Status TypeValidCombinations
Reason Code Description Refund Not Refunded Not Settled
100Case Resolved, Credit & Cancellation processed100.001invalidinvalid
101Case Resolved, Partial Credit & Cancellation processed101.001invalid101.003
102Case Resolved, Authorization Cancelledinvalidinvalid102.003
103Account Cancelled/Suspended103.001103.002103.003
130Cancellation processed130.001invalid130.003
900Unmatched Case - General/Otherinvalid900.002invalid
902Unmatched Case - Unable to locate Original Transactioninvalid902.002invalid
940Duplicate Request940.001940.002invalid
950Merchant account closed, unable to process Creditinvalid950.002invalid
951Transaction Previously credited for Case Amount, no balance remaining951.001951.002951.003
952Transaction Previously received a Chargeback, no balance remaining952.001952.002invalid
953Request is outside of eligibility timeframe953.001953.002953.003
954Transaction 3D Secure authenticated successfully (Verified by Visa/MasterCard Secure Code)invalid954.002invalid
955Could not honour cancel requestinvalid955.002invalid
956Matched, unable to stop order fulfilment956.001956.002invalid
957Matched, Proceed with Chargeback for resolutioninvalid957.002invalid
998Contacted the shipper and attempting intercept of goods998.001998.002998.003
999Work in progress999.001999.002999.003
000Error details000.001000.002000.003