Masked or unmasked card number

Authentication date/time for the transaction

The merchant descriptor is the description as seen on the card holders’ statement

Transaction amount

Transaction currency

Acquirer Reference Number (ARN) is a unique 23-digit number that tags a card transaction when it goes from the merchant bank (acquiring bank) through the card scheme to the cardholders’ bank

Alert ID from TxShield. This ID should be used when sending status updates

Type of the alert or event - DISPUTE - DISPUTE_RDR - DISPUTE_NOTICE - CANCEL - FRAUD_NOTICE

Action to be taken on the merchant system - REFUND - CANCEL - REVIEW - MATCHED - RESOLVED The action required by the merchant to take, for this alert. Or in the case of an alert_type of DISPUTE_RDR, the action that has already been taken.

auth_code is sent by the alert provider. TxShield will send the same auth_code to the merchant. In some cases, the auth_code can be empty.

descriptor_id is a code given by the merchant for each descriptor. TxShield will send this descriptor code with every alert sent to the merchant. The idea of this code is to make the merchant system search its transactions faster. This ID is not used in TxShield for any of its processes. This is treated as a merchant reference code.

The name of the provider the alert originated from.

JSON array containing orderid and transactionid when a matched refund is done

JSON Object that represents the original transaction the alert is raised for, with the payment processors details . The 4 fields inside the object are from the payment gateway. If null, no direct match could be found.

JSON Object that represents the refund transaction which was raised to reverse the alert_transactions . The 4 fields inside the object are from the payment gateway. If null, no refund transaction was able to be found, or processed.

JSON Array that contains transaction objects. Each transaction object is potentially a match for the alert. It may not be a complete list, and a manual review is required to identify the transaction that the alert is for. The transaction object inside the array are using payment gateway data. If null, no partial matches were found, or an exact match was found.